A full refund will be issued for any order canceled prior to shipping. Orders are shipped in 24 hours or less.
In order to cancel an order which has already been shipped, you must refuse the product upon delivery. A full refund will be issued for the product, less shipping costs.
For orders returned after delivery, additional shipping costs will be covered by the receiving party (“customer”).
We reserve the right to refuse a refund for any reason.
How to Request a Refund:
1. Contact our customer support team immediately (prior to shipping) at: firstname.lastname@example.org
2. Provide the following information:
In order to provide a refund for products that have been refused, the customer must provide a tracking code from the post office. The code must be sent to the support team at email@example.com
A refund will only be issued once the product arrives at our building.
Credit card refunds will be issued through a chargeback.
For payments made in installments, a full refund will be made instantly for all payments already made.
If the credit card is declined at the time of purchase, the order will be canceled automatically and no payment will be collected.
Exchanges and returns must be communicated via firstname.lastname@example.org.
Refunds and exchanges are issued at our discretion. By making purchases through our site, you agree to these terms.
PayPal refunds are issued within 15 business days.
It is extremely rare for any of our products to be defective. However, we understand that mistakes happen. Exchanges will be offered for products which are defective or damaged through no fault of the customer.
Photographs must be sent for analysis and evaluation in order to assess the cause of the defect. EasyLids will then ship an identical, undamaged replacement to the customer’s address within 25 days.
HOW TO REQUEST A REPLACEMENT:
1. Email us via: email@example.com
2. Attach a photo or video of the defective product.
3. Include the follow information to confirm your identity:
Missing, lost, or stolen items are not the responsibility of Perfect Practice. We do not accept liability for any theft, damage, or misplacement that may occur once the product has left our facility.
For issues with shipping or missing products, please contact the postal service or delivery service used.
For theft, please contact your local police.
If the order is correct, the product is undamaged and unopened, and the customer is simply unsatisfied, a refund may be issued.
Contact the customer service team within 2 business days of receiving the product.
When emailing, please include the following:
1. The reason for the refund request.
2. The address used to return the product.
3. The tracking code for the return shipment.
The customer is responsible for the shipping costs of returned products. The product must be repackaged, sealed, and mailed correctly for the sake of protecting the product from any damage.
We reserve the right to refuse a refund if the product does not arrive correctly sealed, damaged, or unusable.
By using the site, you agree to these terms.